Reckner’s Payment Process

Pictured is a healthcare professional with a debit card illustrating one of the ways you can get compensated for taking healthcare surveys.

We hope you find these FAQs about Reckner’s payment process helpful. If you have additional questions, please email service@reckner.com.

How will I know how much I would be paid if I completed a study?

When you are invited to participate in a study, the honoraria payment amount will be identified within each e-mail invitation. Honoraria will be paid to all who meet the criteria of a study and who fully complete the survey or interview.

What are the payment options currently offered?

For any honoraria that are less than $150, you will have two options:

  1. To receive a virtual Visa® Reward card
  2. To request a physical Visa® Reward card

For any honoraria that are $150 or more, you will have three options:

  1. To receive a virtual Visa® Reward card
  2. To request a physical Visa® Reward card
  3. To request a physical check to be sent to you

How long after completing a study will I receive payment?

Honoraria are usually paid within two to three weeks after a study is completed. Here at Reckner we take pride in prompt payment, as we sincerely appreciate the efforts of our Healthcare Panel of professionals.

Pictured is a calendar illustrating that Reckner Healthcare  Surveys pays promptly upon completion of studies.

How will I know when the payment is available?

You will receive an email from notification@prepaiddigitalsolutions.com with the subject line: Your Reckner prepaid reward has arrived, stating your payment is available. You will then have the option to choose your payment method (detailed above) based on the payment amount.

Who do I contact if I have questions about payment?

For questions about the status of your payment, please email or call us. We will need your name, phone number, email address, and invitation reference number. A dedicated member of our services team will respond to your inquiry by phone or email within 48 hours if you don’t reach us at first.

Contact the service team
E-mail: service@reckner.com
Phone: 866-486-6942

What if my question is specific to the Visa® Reward card?

You can also visit our Cardholder Services website. There is a link to a detailed FAQ on the bottom left of the page.

Thank you. We appreciate your participation in Reckner Healthcare Surveys.

2 thoughts on “Reckner’s Payment Process

  1. Dr. Ignatius Okonokhua

    It is exciting and also a privilege to be involved with Reckner’s Health Care Surveys, as it will afford me the opportunity for personal contribution towards health care improvement globally via participation in your surveys. It is indeed a welcomed development. Thank you.

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    1. Thank you. We appreciate your involvement and are glad that you choose Reckner. We take great pride in serving our panel and have the utmost respect for all you do for your patients, healthcare as a whole, and research. Thank YOU.

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